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The City’s digital products must be designed so they’re trustworthy and accessible to all our diverse users. This section contains best practices, resources, and City guidelines to keep your project on-brand and user-friendly.


NYC Digital at the Mayor’s Office of the Chief Technology Officer can answer or direct your questions about doing digital design for the City of New York. Send your questions to the team’s Digital Design Lead.

The Service Design Studio, part of the Mayor’s Office for Economic Opportunity, offers office hours, trainings, and workshops on civic service design, and occasionally consults on individual agency projects. Book a meeting with the Service Design Studio.

The Department of Information Technology and Telecommunications’ (DoITT’s) Gov Lab & Studio can answer questions about UX and human-centered design, and provides regular trainings on these topics. Reach out to the Digital Blueprint team to be put in touch.